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For any issue not covered in the docs, contact the support team directly.

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Contact

Email: [email protected] Discord: https://discord.gg/pornx-co — fastest response for general questions and community help.

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Before contacting support

Check the troubleshooting pages first — most common issues are covered there:

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What to include

The faster you give context, the faster the issue gets resolved. For generation issues: approximate time of the failed generation, model used, and whether tokens were deducted. For payment issues: transaction ID or hash, payment method, and amount. For account issues: the email address on your account.